I’m an experienced team leader with over 11 years in customer service and 5+ years managing and training teams in high-paced, complex environments.

I focus on building learning experiences that are structured, supportive, and adaptable; helping people grow their skills, build confidence, and thrive under pressure. I’ve led teams of 20+, supported more than 300 wholesale partners, and designed training programs that improved daily operations and team collaboration. I bring clear communication, a calm problem solving approach, and a strong commitment to equity and consistency in the way people learn and work.With a background in both creative and operational roles, I’m drawn to environments where thoughtful systems support ambitious work. I enjoy building tools and processes that help teams stay aligned while giving individuals the clarity and autonomy to do what they do best.

Timbertrain (training)
Vancouver, Canada
Duke's Coffee (training)
Seoul, Korea
Ethos (content creation)
Seoul, Korea
Freelance (content creation)
Here You Go (content creation)
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